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Updated April 7, 2025

Facilities & Event Manager | Full-time | Salary range: $28.28-$36.07/hour  | Open until May 2, 2025
City of Orlando Search: Venues Event Manager
The Facilities & Event Manager is responsible for overseeing the wedding, private rentals, and event operations, while ensuring the seamless management and maintenance of campus facilities at Harry P. Leu Gardens. Manage weddings, private events, and rentals, serving as the primary client contact for contracts, logistics, and policies. Build vendor relationships, conduct site visits, and enforce rental agreements. Oversee event execution while preserving the gardens and collaborate with marketing to attract bookings. Oversee the facilities staff and maintenance contractors to ensure the Gardens campus, buildings, and ancillary areas are clean, safe, and well-maintained. Manage department budgets and reports, event and facilities software, records, and policies. Reports to the Executive Director.

Qualifications

  • Bachelor’s Degree in Hospitality Management, Event Planning, Facilities Management, or related field plus two to three (2-3) years event coordination or related experience for an event venue or cultural institution; or an equivalent combination of education, training, and experience. Valid Florida Driver's License required.
  • Passion for hospitality, events, and cultural facility operations; Experience conducting museum tours and programs for all ages
  • Strong organizational and project management skills with attention to detail.
  • Excellent customer services and communication skills.
  • Ability to multitask and manage priorities in a dynamic environment.
  • Proven experience managing private events such as weddings, rentals, or corporate functions, and familiarity with event and facilities management software.
  • Experience supervising staff and managing vendor relationships.
  • Ability to work evenings, weekends, and holidays as required for event coverage, and in outdoor environments.

 

Guest Services Manager | Full-time | Salary range: $23.88 - $30.45/hour | Open until May 2, 2025
City of Orlando Search: Leu Gardens Operations Supervisor
The Guest Services Manager performs supervisory work responsible for overseeing the day-to-day guest services operations of Harry P. Leu Gardens. The Guest Services Manager is an ambassador for welcoming visitors and providing exceptional guest experience.  The responsibilities include coordinating with others for the smooth operation of the front-of-house, Historic Leu Gardens Museum, programs, rentals, exhibits, tours, event parking, and traffic/transportation. Addresses any inquiries, complaints, and feedback from visitors and members. Supervises and leads seasonal/temporary employees and volunteer staff, assigning tasks, conducting training, and providing ongoing support and guidance to team members.  Reports to the Executive Director.

Qualifications

  • Associate's Degree in Hospitality Management, Event Management, Museum Studies, or related field plus two (2) years of experience in guest or event services, one (1) year of which must have been in a progressively responsible supervisory capacity; or an equivalent combination of education, training, and experience. Background check and polygraph required. Previous customer service and cash handling experience preferred, or an equivalent combination of education, training, and experience. Valid Florida Driver's License required.
  • Passion for hospitality, events, and cultural facility operations.
  • Passion for working with the public and delivering exceptional guest experiences for a large-scale cultural tourism, museum, or entertainment institution.
  • Strong interpersonal, organizational, and communication skills.
  • Ability to multitask and manage priorities in a dynamic environment.
  • Ability to supervise, train, and motivate a team in a fast-paced environment.
  • Collaborative and solutions-oriented approach to team and cross-departmental work.
  • Skilled in problem-solving and conflict resolution with visitors and staff.
  • Comfortable working with diverse audiences of all ages and cultural backgrounds.
  • Ability to work evenings, weekends, and holidays as required for event coverage, and in outdoor environments.

 

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